Do you have questions?

A customer portal is a web portal that is for customers where they can create and manage complaints by using available features.

The dashboard is where you will get an overview of what’s happening to complaints raised by you. along with chat, notification and many more.

Using the customer portal user can play with as all the features which are separated and have a specific use of each.

It helps to notify as timely reminders to every periodic maintenance.
-Asset maintenance
-Staff maintenance
-Housekeeping maintenance
-Technical maintenance

Asset management helps to find the list of assets, tracking and estimate the value of depreciation. Provide the user manuals for each asset.

In task management, you can see the pending, upcoming, completed task status info. As well as you can create a new task and assign it to a particular staff member.

Vendor management helps you to add vendors and manage the same going further.

Location management is one of the features of TeroTAM, in which you can create/manage the location of your outlet/workplace by differentiating it by zone and city.

Inventory management helps you to know the budget and expensive data, and also gives information about sales, purchase history, payments, invoices, and gives you clustered information in the dashboard.

Zone in the Location management specifies in which zone your outlet/workplace is situated.

City option in location management helps you to bifurcate your outlet/workplace city wise.

Outlet option in location management helps you to create and edit outlets and their details.

It helps to know the assets, staff, organization information. And it binds with the location, city, zone database. To track all the information shortly by applying the filters.

Equipment management is a feature that allows a user to add equipment which is installed at your outlet. You can further manage them accordingly.

Role management gives your freedom of choosing and assigning of which role should be performed by whom by setting required limitations.

Customer Portal
Service management is a feature that will give you access to subscribe & manage the services which are available on the portal.

Staff management feature is to add/manage staff to the portal as per their role and responsibilities in the customer’s organization.

Complaint management is the most important solution of the portal for which the entire portal is created for, in complaint management you will be able to create complaint, Track and manage the same going further.

Customer Portal
The chat feature helps you to communicate within the organization.

Yes, TeroTAM always does R & D for feature updates, making it convenient to users.

Yes, it offers the options to escalate on staff and others as well with remainder time. And it can procure data for internal audits also

Yes, you can download reports in CSV, and PDF formats. And also possible to keep filters to download specific ones.

Analytics is again one of the most important features of this portal which helps you to understand the details of complaints.

The vendor portal is a web portal for Vendors where they can manage their work using available features.

A dashboard will help you to understand the overview of what’s happening with the complaints assigned to you.

Role management gives your freedom of choosing and assigning of which role should be performed by whom by setting required limitations.

Service management is a feature that will give you access to subscribe & manage the services which are available on the portal.

Complaint management is the most important part of the portal for which the entire portal is created for, in complaint management you will be able to see the complaints assign you and its status.

Chat feature helps you to communicate within your organisation.