Complaint Management Software

Complaint Management Sotware

An issue tracking management software allows the business and enterprise to record each problem and follow the progress for each of them until it resolved. With an complaint management Software, you can find out all the issues starting from simple customer question to a report of technical bug. In short, it can track all the problems by the owner, priority status, or according to customized criteria. The software is used by kind of enterprises including manufacturers, developers, IT help desk and others to manage the customer problems and query and to solve them ASAP.

Real-Time Complaint Tracking With One Touch Support

Real-Time Complaint Tracking With One Touch Support

TeroTAM provides real-time complaint management software with one-touch full support. A web-based customer support and help desk that will track and manage all the queries with a single click. A user can report an issue, track the progression for the resolution, and find the responsible authority who solve the problem. On the other hand, it will also show the progress with proper documentation to the responsible person so that it can solve the customer queries according to priority or on time.

Advanced Analytics and Reporting

Advanced Analytics and Reporting

Planning, tracking, releasing, and reporting are four main core features of the TeroTAM's issue tracking Management Software. While much other software is using a traditional way to show data, we use advanced analytics to use potential data. With our real-time visual data, the team can easily find out what the problem is or where the progress of work meets barriers. Easy to understand analytics reports let them know which problem needs more attention or efforts.

How Issue Tracking Management Software Works

Issue Tracking Management Software Dashboard

Industries We Serve

maintenance

maintenance

education

Education

Facilties-Management

Facilities Management

Real Estate

Real Estate

Banking

Banking

Equipment

Equipment

Healthcare

Healthcare

Non-Profit

Non-Profit

Government

Government

Fire Department/EMS

Fire Department/EMS

Hotels

Hotels

Your Company

Others

Complaint Management Solutions Features

One Touch Mobile Support

One Touch Mobile Support

For both customers and vendors, the Mobile application is very easy to use, software solution and all information at one click.

Real Time Communication

Real Time Communication

The entire team can track issues by real time communication with each other and work accordingly on a solution without errors.

Web-Based connected platform

Web-Based connected platform

All of the online solutions and features are connected via Web portal so you have more control over tracking assets.

Real-time Complaint Tracking

Real-time Complaint Tracking

You can track all of the complaints in real-time and the management procedure is designed to work according to regulatory needs.

No more paperwork

No more paperwork

The cloud-based infrastructure is simple to use and entire work is automated which means no need for paperwork.

Complaint & Maintenance Schedule

Complaint & Maintenance Schedule

The feature allows automatic complaint creation in a clear case file that makes a searchable record. .

Simplify Issue Tracking Management Solution today with TeroTAM

You can now create a unified channel that makes complaint resolution for clients quicker and also prioritizing

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