An issue tracking management software allows the business and enterprise to record each problem and follow the progress for each of them until it resolved. With an complaint management Software, you can find out all the issues starting from simple customer question to a report of technical bug. In short, it can track all the problems by the owner, priority status, or according to customized criteria. The software is used by kind of enterprises including manufacturers, developers, IT help desk and others to manage the customer problems and query and to solve them ASAP.
TeroTAM provides real-time complaint management software with one-touch full support. A web-based customer support and help desk that will track and manage all the queries with a single click. A user can report an issue, track the progression for the resolution, and find the responsible authority who solve the problem. On the other hand, it will also show the progress with proper documentation to the responsible person so that it can solve the customer queries according to priority or on time.
Planning, tracking, releasing, and reporting are four main core features of the TeroTAM's issue tracking Management Software. While much other software is using a traditional way to show data, we use advanced analytics to use potential data. With our real-time visual data, the team can easily find out what the problem is or where the progress of work meets barriers. Easy to understand analytics reports let them know which problem needs more attention or efforts.
For both customers and vendors, the Mobile application is very easy to use, software solution and all information at one click.
The entire team can track issues by real time communication with each other and work accordingly on a solution without errors.
All of the online solutions and features are connected via Web portal so you have more control over tracking assets.
You can track all of the complaints in real-time and the management procedure is designed to work according to regulatory needs.
The cloud-based infrastructure is simple to use and entire work is automated which means no need for paperwork.
The feature allows automatic complaint creation in a clear case file that makes a searchable record.
You can now create a unified channel that makes complaint resolution for clients quicker and also prioritizingCreate Your Free Account
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