Facility Management Solution
How does the management of the complete facility portfolio without leaving your workspace sound? Well, TeroTAM comes with a facility management solution that will empower the organization and the teams with an interface that is simple to use and that will help with the management of the dynamic workspace easily. With the use of intuitive dashboards and functions like drag and drop, real-time tracking and analysis the specific team managers will be able to plan and manage individual projects very well.
Assets Management Solution
Obviously, the clients have high expectations and you can help the technician in the field so that they can provide better services. This software empowers the service technician with the real-time inventory, customers, assets and warranties with on-call solutions that will ensure that the team is constantly outperforming the peers. It will lead to task completion a lot faster and the response rates increase as well. The assets and Part’s inventory management software also gives of managing your parts and the client’s assets and your assets. Everything can be tracked including service history, manufactures, serial and model number and the warranty details.
Customer Management Solution
There is a vital importance of quality communications with the customer for a hundred percent client satisfaction. This is the focus of any company or business. And TeroTAM makes it easier for the collection of information that is authentic and with high accuracy about the client location and visits.
Complaint Management Solution
TeroTAM offers an effective complaint tracking system. When the contact center has been operating on old software, it is going to be a frustrating experience for both employee and the customer as well. So how does one resolve any issues that are recorded in other service areas? TeroTAM provides you a complaint management software that helps with the creation of a streamlined and unified channel that will help the team for offering timely and an easy complaint resolution to the client.
Simplify CMMS Software Solution today with TeroTAM
To empower the team of technicians with updates of customers, inventory, and assets with ease.
Assets Tracking Solution
The software which is used to track the movements of Equipment(Assets) being used within any place or environment of Store, Mall, Cafes, is known as asset tracking software. Assets which is used in our system are relevant all the electronic Item like: Freeze, Ac, Cooler, Coffee Machine, Washing Machine etc. Asset tracking software provides multiple benefits to businesses. Through the use of a quality asset tracking tool, businesses can provide improved service to customers. This feature is used for Real time Location Tracking, Temperature, Humidity of assets. It helps users to know where the device is and what is the behavior of that device.
Task Management Solution
Task Management Solution lets you improve the team’s time while completing the task and reduces the time you use to manage it. It helps you keep an eye on activities and keep you up to date with all the required information. This tool gives you a central communication platform where teammates can share updates and documents with ease.
Workflow Management Solution
The workflow management system does guide you to sort out your business and working information in a hierarchy. It has some set of orders or tasks or works to standardize your business and run peacefully. It can maximize your working productivity by utilizing adequate time, and it’s an excellent way to approach and handle your business. Its analysis feature demands to stabilize the workflow at any stage and anywhere. And it tracks all data in real-time to prepare analytics, improve the working state, and upgrade business and market values. The workflow management system makes it possible to reach milestones and targets to do things step by step, precious and carefully.
eProcurement Management Solution
Our TeroTAM E-procurement software is made easy with the right payments, purchase requests, PR approval, and request quotes by combining single-source multi-function applications. As well as improve the cost and efficiency with the best inventory tool. Integrated with the asset purchasing, choosing a vendor in the competitor market with the complete set of operations performed by our multitasked application. CMMS automation systems also combine with HR management, staff handling, and many other custom functions to streamline the procurement process and maintain relationships with trusted vendors to keep encouraging new entrepreneurs. Our cloud platform has multiple wings with digital E-sourcing, supplier management, intellectual analytics, workflow, document management system to make the E-procurement process super smooth.
Inventory Management Solution
Take a step with us to settle down the business at high with the visual perception TeroTAM Inventory Management tool. Shape your business with the most accurate, error-free, tracking, forecasting the risks, sorting out unnecessary purchases, investing in assets, and delaying shipments. Digitally helped out from the human errors in the manual inventory process with IT inventory software. A gentle way to standardize your daily operations and trigger the mistakes that occur in the swamped business calculations and supply chain process. As well as keep track of your assets and machines and their amount of depreciation, including software licenses, with the IT asset management capabilities of the service desk. Keep always monitor the accounts to make proper planning and budgeting.
HRMS Solution
The traditional way of approaching staff and human resources with the highly designed software to motivate and collaborate with the employees and staff and make them feel secure and satisfied. TeroTAM HRMS software is a single platform tool to integrate, manage, and automate many HR operations in the organization. And perform various functions: salary processing, payslip management, employees leave, appreciation, calculating human hours, and efficiency through the one application. HRMS plays a predominant role in any scale business for proper communication between stakeholders and customers, reducing administrative cost and burdens, performance and talent retainment, workday policies, like all functions made with in-built in the application for all staffing solutions.
Staff Management Solution
Employees are the human workforce driving the organization. For better efficient work culture, business development growth staff management plays a key role in thrives the organization. TeroTAM staff management boosts up the employees in schedule time management and working hours for each department wise targeted to make employees everyday performance quick and easy. The advantages of staffing solutions enable knowing the workforce and hiring decisions, setting the sustainability work targets, enhancing the greater time utilization, and letting you know the amount of power and water utilization. Staff management allows creating new roles for new joiners as individual department-wise and tracking the employee’s activity day by day to appreciate and upskilling purposes.
Communications
TeroTAM’s most efficient, fastest, and easy communication solutions are available. It has many more features: send Message, Text, Video, Audio, PDF, Doc, etc. To create a bank communication channel/room to make it more professional, secure, private communication according to your requirements. A cloud-based mobile app and browser base communication system provides all the essential tools you need to operate your business virtually. Also, we allow the user to make their own personal chat groups and teams, using the Group audio and video calling option to make faster connections with the team and group members. Phone system, text, chat, video conferencing, and VoIP can be deployed from various devices, including mobile.
Enquiry Management Solution
Using a computerized enquiry management software improves customer engagement by resolving their queries in a short time. It can automate the customer queries resolution process to provide hustle-free responses and delight the customers/users, by approaching emails, SMS, web forms, and telecommunication through various sources. EMS system can integrate all queries and allows you to show you in one module, connected by a query resolution team. Enable to categorize all the issues and view the live status every day to complete, in-progress, yet to start and helps to close in-timeline and follow the closures. Set time reminders to never cross deadlines for customer resolutions to improve customer bonding.
Project Management Solution
Be more stronger than ever by using our right Project Management methods. Take direction with the right planning, initiation, execution, monitoring and delivery to make projects successful in a smooth, agile process. Another feature is to customize your workflow process fully to avoid the hustles and conflicts with our intellectual TeroTAM’s touch-free solutions. Cheers to your peers with a pleasant workflow and grow the project in safe hands. Enable your team to be tech-savvy by upskilling with new updates. Implementing our dynamic metrics pauses the manual documentation and spreadsheets, enabling a clear client to communicate the requirements and implement on sprints with enough team support.
Vendor Management Solution
It’s time to pause the vendor/service provider management challenges in your organization. Instead, get our automated cloud solutions to manage your regular tasks, mitigate risks, and provide the best service to your customers. This tool can categorize the vendors from the customized form list to track their service and maintain comprehensive data of agreements, service length, and communication details. Implementing this pro-version tool optimal process helps organizations control costs, ensure quality, and retain brand value with organizational standards and hierarchical principles.
Escalation Management Solution
The escalation activity is the process of dealing with business operations, incidents, and issue management. It is a digital method of ensuring problems are resolved on a punctual timeline and addressing the issue. This Escalation Management Software walks through various departments to escalate the process to spot issues and find the right solution for them, by this method optimizes the process by prioritizing customer corners. Based on sorting out uninterrupted blockers, the Escalation tool obtains the max assurance and greater client satisfaction. Also, it is a dynamic feature tool to record the all-time escalations to make the right decisions.
Manage assets from your mobile device.
Industries We Serve
Maintenance
Education
Oil & Gas
Real Estate
Banking
Equipment
Healthcare
Non-Profit
Government
Fire Department/EMS
Hotels
Food & Beverage
Testimonial
(GM Facilities & Renovations Food & Beverages)
Tata Starbucks Private Limited
(GM Services Hospitality)
Equinox Solutions Limited
(Owner)
Anand Color World
(Owner)
Inventrik Enterprise
(Head of Management)
IT & Software Technology
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