customer

Why Do You Need Customer Management Solution?

Customer Management Solution

It is a commonly accepted fact that every business, regardless of the product or service it offers, relies on customers. According to statistics, firms that provide their clients with a very fulfilling experience are more likely to make a profit and achieve their goals. You must understand the needs of your target market in order to provide excellent customer service. Professional Customer Management systems come into play at this point.

Customer management software works on behalf of the firm to maintain engagement and relationships with both present and potential customers. It improves customer relationships by allowing customers to connect with one another, streamlining the process, and tracking leads. Excellent customer management software boosts revenue and expands your customer base. In the central database, the program stores consumer information, analytics, interaction, and other data. This information assists the team with future interactions in sales, service, marketing, and analytics.

Management of Customer Data and Databases

Customer management software from TeroTAM allows you to track and record a customer’s journey, including their information, purchase history, preferences, communication history, and more.

Understand your Customer

With this knowledge, you may better comprehend your customers’ wants, anticipate their future steps, and give service in accordance with nature.

Customer Retention

Due to your exceptional service, a good Customer Management System can help you find new clients and retain old ones.

The primary source of Information

It’s intended to serve as a primary center for client information, allowing you to communicate with them more effectively.

Customer Information and Database Management
Easy To Manage Customer & Sales Analysis

Customer and Sales Analyses are Simple to Manage

The overall purpose of customer management software is to enhance sales by enhancing company connections. Each phase of the sales cycle is maintained with a healthy partnership

Don’t miss anything with Alerts and Scheduling

Reminders, appointment scheduling, precise forecasting, logging customer information, composing emails, keeping communication history, and creating estimates and proposals are all tasks that need to be completed.

Instant Access to Client Information

With a Customer Management solution, the sales team has instant access to the client’s information, regardless of time or location.

Price Sales Analytics and Invoice Management

Sales analysis and invoices can be simply created and managed by even the most unorganized salesperson. Prepare and handle invoices for customers without any error and delay.

Raise the bar with Customer Management Software

Apply the Power of Customer Management Software to grow your Business

Get your Demo Now!

Manage your Customer Palm easy way with Web & Smartphone

Manage your customer Palm easy way with Web & Smartphone

View all of your Customer details and history on your smartphone.

From anywhere, access the customer information and send it to any teammate via mobile.

Create invoices instantly from mobile to avoid time-consuming software.

Communicate with your customers on chat with a centralized platform and share documents, images, and other files anytime for reference.

Features that help you build Unique Customer Management System

Detailed Customer Insight
Get all the customer information in detail with customer history, past transaction details, and relevant documents access in an easy manner.
Invoice management
Create and manage all the invoices for customers and vendors from a centralized system to keep all the stakeholders and transaction details organized.
Dynamic Database management
Store and access the visitors or customers details with all the relevant data and keep them stored for a long run for future use and analytical purpose.
Customer-management
Information security with Role-based access
Don’t let your data get leaked to the person who is not supposed to get access. Control the data access with user-based access to the platform.
Mobile and Web App
Give your teammates any time accessibility to the customer information with the accessibility of the software on mobile and web-apps.
Vendor management
Keep track of all the in and out details of transactional and personal information of each vendor you deal with to manage them in the most efficient manner.

Industries We Serve

Maintenance

Maintenance

Education

Education

oil gas

Oil & Gas

Real Estate

Real Estate

Banking

Banking

Equipment

Equipment

Healthcare

Healthcare

Non-Profit

Non-Profit

Government

Government

Fire DepartmentEMS

Fire Department/EMS

Hotels

Hotels

food beverage

Food & Beverage

Do you have questions?

We know the most obvious doubts one has in mind while thinking of Customer Management Solution. Check out FAQs and unravel your doubts.

faqs

What is a Customer Management Solution?

A customer management solution is a software that assists business owners in nurturing their client and vendor relationships, as well as all other business interactions.

Why is a Customer Management Solution needed?

A solid customer management system adds value to your company by opening up important communication channels and information banks, as well as developing a shared client- or vendor-focused knowledge base to better serve your customers.

Why is Customer Management so important for businesses in recent times?

Client management software aids businesses in developing relationships with their customers and providers, resulting in increased customer loyalty and retention.

How much data is safe with Customer Management software?

With control access to data with role-based access, the data is totally safe and secure in the customer management software.

How much does Customer Management software costs?

The cost of a complaint management solution is calculated using mix/max predictions for a variety of software systems. The number of users, the amount of customization needed, and any particular requirements are all things to think about. For further information on pricing, please contact us at contact@terotam.com.

Testimonial

Paradigm Shift
With an easy to operate system and user-friendly Interface of TeroTAM, we integrated more than 200+ outlets operational within PAN India for 2+ years. This software enabled us to manage almost everything with a centralized dashboard, by sitting in one place, manage priorities and analyze all the key performance indicators with prolonged analytics. We are expecting to use TeroTAM for a long horizon with more advanced upgraded software in the era of growing new technologies.
TeroTAM testimonial image
Parthiban B.
(GM Facilities & Renovations Food & Beverages)
Tata Starbucks Private Limited
Ignited Innovation
TeroTAM has made our work easier & faster starting from complaint request generation to field and till the closer. Easy to upload data and updates, compatibility with multiple languages and lesser human efforts in writing saves a lot of time and energy and helps to produce the perfect data from beginning to end in a most customized manner. It’s well received software, perfectly designed to match all our requirements, using satisfactorily with zero complaints for 2+ years.
TeroTAM testimonial image
Vikas A.
(GM Services Hospitality)
Equinox Solutions Limited
Excellent Platform
We have been using the TeroTAM platform for 1 year and we have seen a streamlined approach in our Staff management and Project Management. After we get started with them, our asset management has been upgraded and becoming cost-effective day by day. "Keep it up...Team TeroTAM.
TeroTAM testimonial image
Rohan Patel
(Owner)
Anand Color World
Business with TeroTAM is Super Easy
Starting from Asset Management to Complaint Management, each solution we used, has made our process fluent and flawless. We have remarkably reduced the cost of Inventory management and maintenance management with easy-to-use TeroTAM CMMS software. We experienced superfast tracking and location management with the QR-code scanning technology they offer. All-and-all, it’s a one-stop solution for all your business needs. Strongly recommend it to all.
TeroTAM testimonial image
Harsh Chaudhary
(Owner)
Inventrik Enterprise
“It’s Good and Useful Tool”
“I've been using this software for 1 year mostly for communication within the project team, task management, and collaboration with our customers. It's really easy to use & maintain, good support, easy to add asset details, cost-effective and flexible!”
TeroTAM testimonial image
Drashti Sharma
(Head of Management)
IT & Software Technology

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