Download Report with Selected Fields
In Service Provider there is an Analytics option, in analytics there is the option of report, so need to provide the option of selected field and create a report based on that field. In selected fields below are the options.
- Complaint No.
- Location Name.
- Report No.
- Customer Name.
- Title.
- Status.
- Created at.
- Work Completed.
- Work Started.
- Duration.
Once the fields are selected the user needs to click submit. Then a list screen will appear. There user can download reports in three different formats CSV, Excel, and PDF.
GEO Location
In Geo Location, there is a setting option to configure all modules. Where the user can have a preference, in preference there are 2 options one is service and another is Paid GEO Location Services:
Service
⦁ Do you need GEO Location option for the modules below?
- Complaint Management
- Preventive Maintenance
- Task Management
- Store Condition Assessment
Paid GEO Location Service
Do you need GEO Location fetch latitude and longitude by paid service?
Setting>> Complaint Management
In complaint, management have provided the option of complaint services and service provider service:
⦁ Customer Service:
⦁ Distance Area
⦁ Action
- Create Complaint
- Accept
- Delete
- Start
- Pause
- Complete
- Verify
- Reopen
- Quotation Approve
- Quotation Decline
⦁ Service Provider:
⦁ Distance Area
⦁ Action
- Accept
- Start
- Pause
- Complete
- Reopen
- Decline
- Send Quotation
Task Management
⦁ Customer Service:
⦁ Distance Area:
⦁ Action:
- Start
- Decline
- Pause
- Complete
- Verify
- Reopen
- Delete
Store Condition Assessment
⦁ Customer Service:
⦁ Distance Area:
⦁ Action:
- Start
- Pause
- Complete
- Verify
- Reopen
- Delete
Once the issue/ticket is created, the user must check that the GEO location is on for the above module. If it’s on, then you need to check that the user is going to perform any action which is mentioned above is on or off. So, if it’s on, the user can only perform any action at that location, then only allowed to perform. Otherwise, a message will appear that you are not able to perform as you are not at the location.
Assets Management
⦁ In Analytics>>Assets Management: The user has the option Assets Overview Chart from where the user can get a quick update of the full assets chain.
- Equipment Category
- Equipment’s
- Brand
- Models
- Serial No
Assets Management>> Filter Option: In Assets Management there is the option of Filter which will have the option below:
Assets
- Equipment Category
- Equipment’s
- Brand
- Models
- Serial No
Basic Details
- Location Details
- Created Details
Platform Version
Need to show the platform based on staff, role, and access base, so if a user has access, based on that, the user can view the platform and staff last seen.
Analytics for Preventive Maintenance
In preventive maintenance, users can have 21 total charts and from which 9 are new charts on the app and web where below are the 9 charts lists to which users can have quick access to ticket updates:
- Preventive Maintenance Open VS Pause
- Preventive Maintenance Passed VS Verify
- Preventive Maintenance Passed/ Failed Activity
- Preventive Maintenance Opened/Passed Activity
- Location Management Most Activity
- Location Management Most Passed Activity
- Employee Passed Activity
- Preventive Maintenance – Most Activity
- Employee Average Time
Budget and Expense
In budget and expense the improvement is developed in reports and in a dynamic form where users can have multiple options.
Setting>>budget and Expense>> There is the option of Preferences, where we have added 2 more options which are mentioned below:
⦁ Do you need expense type on budget?
⦁ Do you need mandatory budget type option for expense service?
By default above both service will be off, there will be an option for filter for selecting the option.
Budget and Expense: In budget and expense, the user adds a budget and selects The form after that user needs to add the 3 new fields by default as mention as Unit, Target, Year.
In this report we will show and store the details of Location in report, and also if the amount of expense is high then budget then it will show Exceed Amount in details screen.
Android Improvement
- All dropdown and expand collops UI up down arrow similar in all places like complaint management
- Enquiry Management – Edit Enquiry from the list screen of Enquiry Management.
- Check all attachment URL is local or not from file utils function
IOS Improvement
- Enquiry Management
- The proposal does not show on the detail page
- Declined reason not show in the activities list
- Detail page edit not look good
- Location field value not show on bold colour
- In the field of location, id show
- No borderline shows of model on creating inquiry time
- Gallery View: Customer & vendor Video & text file format not open in gallery view
Application Stuck
- My FMS new app taking too much time to open
- After open app not able to touch because touch not working for few minutes
Backend Improvement
- asset flow deletes show related data which binds with that data and then on submit need to delete
Frontend Improvement
- Customer web: email Tracking link deep-liking not working
- Additional information should not be shown until there is no shown
- staff profile UI changes: Need separate tab – notification and change password
