How Send Query from Vendor & Clarification in Tender?

Using the web-based eProcurement software you can raise the query from the vendor portal and get clarification or answer from the customer.

To send a query from the vendor portal and get clarification do follow the below steps. Login to the eProcurement portal:

• Let’s start by logging into the eProcurement vendor portal and go to Tender.
• So first let’s see how to send a query. Click on the Queries icon in which you have the query to ask.
• Type your query here and click on Send. You can find the text at the bottom. This is how you can send the query.
• Now let’s see how customers can send the clarification for the same search the Tender number in which you have received the query.
• You can identify that by the red dot.
• Click on the query icon and here you can see the query sent by the vendor.
• Type your clarification in the textbox and click on Send.
• Now the vendor will receive your clarification and you can continue the conversation as per your requirement.